Eversource is Ready to Respond to Snow, Sleet & Freezing Rain

BERLIN, Conn. (February 15, 2021) – With a winter storm expected to bring snow, ice and freezing rain to New England late Monday into Tuesday, Eversource is ready to respond. The energy company has line workers, tree crews, and support staff positioned across Connecticut to address any damage or power outages caused by the storm. Out-of-state crews have been brought in to assist with power restoration and customer care representatives are at the ready to take calls if needed.
“The freezing rain, ice and wind expected with this storm could weigh down tree limbs and branches bringing them down on power lines causing outages and making travel conditions challenging for crews,” said Eversource President of Regional Electric Operations Craig Hallstrom. “We’ve been closely monitoring the weather forecast and planning accordingly – preparing equipment and prepositioning crews so we’re ready to respond and quickly restore power for our customers. We also remind customers that restorations may take longer as we ensure the safety of our employees and customers while continuing to work under the challenging conditions related to the pandemic.”
Eversource urges customers to always stay clear of downed wires and to report them immediately to 911. Be sure to report any outage online at www.eversource.com, or by calling 800-286-2000. Customers who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.
Eversource recommends customers assemble or restock a storm kit with essential items, including pet food and medications. The energy company also offers these tips to help customers prepare for any storm:
Eversource natural gas customers should be aware that some natural gas heating systems may be affected by a power outage and it’s important to keep gas meters and outdoor vents clear of snow and ice buildup. Customers should carefully remove snow and ice with a broom or by hand. Do not use a shovel or kick the gas meter which can damage the meter. Customers should also immediately leave their home or business if they smell gas and call 911.
Additional preparedness tips can be found at Eversource.com.

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